We accept unopened gifts within 15 days of purchase with a valid receipt. Due to health and safety regulations, we are unable to exchange or accept returns on food products. Non-perishable items, may be exchanged at our head office. Exchanges are valid for 30 days from the order date and are subject to a 15% restocking fee. Please note that refunds may only be issued to the purchaser and incurred shipping charges are not refundable.